Pro-Active WordPress Maintenance & Protection

We don’t wait for problems to happen.

Who should use this service?

Customers with a VPS or for those that already have their own website hosting with another provider.

If you want WordPress Maintenance and Hosting as a single service then please select our Managed WordPress Hosting Service

BASIC

£20
per month

PROTECT MY SITE

Suitable for sites with

Free unlicensed WordPress Themes
and/or
5 or less simple free plugins

Features

WordPress

Weekly Core Updates

Weekly Plugin Updates

Monthly Theme Updates


Backup

Weekly – Off Site File Backup

Daily – Off Site Database Backup

3 Months – Off Site Backup Retention


Security

Security Scans (Every 72 hours)

247 Website monitoring (ping check every 6 hours)

Malware removal £99 per incident


Support Hours and Response

Monthly Reporting

Email support

24 Hour Response Time

9am to 5pm / Mon to Fri GMT


If an update from WordPress, a Theme or Plugin causes an issue we will restore to the last known backup until a fix is provided by the authors of the WordPress Core, Theme or Plugin.

ESSENTIAL

£30
per month

PROTECT MY SITE

Suitable for sites with

Themes with fully automatic updates
and/or
10 or less simple free plugins

Features

WordPress

Weekly Core Updates

Weekly Plugin Updates

Monthly Theme Updates


Backup

Weekly – Off Site File Backup

Daily – Off Site Database Backup

3 Months – Off Site Backup Retention


Security

Security Scans (Every 72 hours)

247 Website monitoring (ping check every hour)

Malware removal £99 per incident


Support Hours and Response

Monthly Reporting

Email support

24 Hour Response Time

9am to 5pm / Mon to Fri GMT


If an update from WordPress, a Theme or Plugin causes an issue we will restore to the last known backup until a fix is provided by the authors of the WordPress Core, Theme or Plugin.

BUSINESS

£49
per month

PROTECT MY SITE

Suitable for sites with

Premium Licensed Themes with semi-automatic or manual updates
and/or
Sites with Child Themes or Theme Customisations
and/or
10 or more plugins
and/or
Plugins with licenses
and/or
Large or Complex Plugins (Shops/Forums)
and/or
Plugins with manual updating required (such as Theme required plugins)

Features

WordPress

Priority Core Updates

Priority Plugin Updates

Monthly Theme Updates


Backup

Weekly – Off Site File Backup

Daily – Off Site Database Backup

3 Months – Off Site Backup Retention


Security

Security Scans (Every 72 hours)

247 Website monitoring (ping check every 20 mins)

Malware removal £99 per incident


Support Hours and Response

Monthly Reporting

Email support

12 Hour Response Time

9am to 5pm / Mon to Fri GMT


If an update from WordPress, a Theme or Plugin causes an issue we will restore to the last known backup until a fix is provided by the authors of the WordPress Core, Theme or Plugin.

Why Securing Your Website is Essential

We Can Provide Peace of Mind

Over 30,000 websites are hacked every day according to Sophos. As soon as a website comes online it’s likely it will become a target for hackers withing minutes even seconds. Many believe that hackers target specific sites rather then small businesses, while this holds true to some extent in reality the vast majority of attacks are automated and indiscriminate. On the whole the goal of these hacks is to use your website to distribute spam through your website.

So how can we help?

By subscribing to our Pro-Active support service we can reduce this issue dramatically. You can think of this service as a fire alarm, the fire brigade and the insurance company that rebuilds your house after the fire. The time and cost of rebuilding a hacked site far outweighs the cost of our service, so we highly recommend all customers take this service.

It’s total peace of mind knowing your websites in protected and monitored 24 hours a day.