Pro-Active WordPress Maintenance & Protection

We don’t wait for problems to happen.

Who should use this service?

This service is for those that already have their own website hosting with another provider.

If you want WordPress Maintenance and Hosting as a single service then please select our Managed WordPress Hosting Service

Low Traffic &
Small Web Sites

BASIC

£120.00
per year

 (invoiced monthly or annually)

PROTECT MY SITE

Features

WordPress

Bi-Annual Core Updates

Bi-Annual Plugin Updates
(Excludes Woocommerce)

Bi-Annual Theme Updates
(Child Theme, Free Theme, Auto updater)


Backup

Monthly – Off Site File Backup

Weekly – Off Site Database Backup

1 Month – Off Site Backup Retention

1 Month Rolling – On Site Data & File Backup


Malware Removal

Daily Security Scans

247 Website monitoring

No Reporting


Support Hours and Response

Email support

24 Hour Response Time

9am to 5pm / Mon to Fri GMT

 


*We will update free themes but not premium themes

If an update causes an issue we will restore to the last known backup until a fix is found

If your site is hacked by malware we will restore to the last backup, if the malware is still present there is a £99 fee to remove the malware.

Business & Brochure
Web Sites

ESSENTIAL

£240.00
per year

(invoiced monthly or annually)

PROTECT MY SITE

Features

WordPress

Quarterly Core Updates

Quarterly  Plugin Updates
(Excludes Woocommerce)

Quarterly  Theme Updates
(Child Theme, Free Theme, Auto updater)


Backup

Monthly – Off Site File Backup

Weekly – Off Site Database Backup

1 Month – Off Site Backup Retention

1 Month Rolling – On Site Data & File Backup


Malware Removal

Daily Security Scans

247 Website monitoring

No Reporting


Support Hours and Response

Email support

24 Hour Response Time

9am to 5pm / Mon to Fri GMT

 


*We will update free themes but not premium themes

If an update causes an issue we will restore to the last known backup until a fix is found

If your site is hacked by malware we will restore to the last backup, if the malware is still present there is a £99 fee to remove the malware.

Business & Brochure
Web Sites

BUSINESS

£480.00
per year

(invoiced monthly or annually)

PROTECT MY SITE

Features

WordPress

Monthly Core Updates

Monthly Plugin Updates
(Excludes Woocommerce)

Monthly Theme Updates
(Child Theme, Free Theme, Auto updater)


Backup

Weekly – Off Site File Backup

Daily – Off Site Database Backup

3 Months – Off Site Backup Retention

1 Month Rolling – On Site Data & File Backup


Malware Removal

Daily Security Scans

247 Website monitoring

Summary Reporting


Support Hours and Response

Email support

12 Hour Response Time

9am to 5pm / Mon to Fri GMT

 


*We will update free themes but not premium themes

If an update causes an issue we will restore to the last known backup until a fix is found

If your site is hacked by malware we will restore to the last backup, if the malware is still present there is a £99 fee to remove the malware.

Online Shops &
High Content Web Sites

BUSINESS PLUS

£960.00
per year

(invoiced monthly or annually)

PROTECT MY SITE

Features

WordPress

Weekly Core Updates

Weekly Plugin Updates
(Excludes Woocommerce)

Weekly Theme Updates
(Child Theme, Free Theme, Auto updater)


Backup

Monthly – Off Site File Backup

Daily – Off Site Database Backup

3 Months – Off Site Backup Retention

1 Month Rolling – On Site Data & File Backup


Malware Removal

Daily Security Scans

247 Website monitoring

Extended Reporting


Support Hours and Response

Email support

12 Hour Response Time

9am to 5pm / Mon to Fri GMT

 


*We will update free themes premium child themes

If an update causes an issue we will restore to the last known backup until a fix is found

If your site is hacked by malware we will restore to the last backup, if the malware is still present there is no fee to remove the malware. (Limited to twice per year)

Online Shops &
High Content Web Sites

SAFEGUARD

£5520.00
per year

(invoiced monthly or annually)

PROTECT MY SITE

Features

WordPress

Weekly Core Updates

Weekly Plugin Updates
(Excludes Woocommerce)

Weekly Theme Updates
(Child Theme, Free Theme, Auto updater)


Backup

Weekly – Off Site File Backup

Every 4 hours – Off Site Database Backup

6 Months – Off Site Backup Retention

1 Month Rolling – On Site Data & File Backup


Malware Removal

Daily Security Scans

247 Website monitoring

Extended Reporting


Support Hours and Response

Email support

6 Hour Response Time

9am to 11pm / Mon to Fri GMT

 


*We will update free themes premium child themes

If an update causes an issue we will restore to the last known backup until a fix is found

If your site is hacked by malware we will restore to the last backup, if the malware is still present there is no fee to remove the malware. (Limited to twice per year)

Why Securing Your Website is Essential

We Can Provide Peace of Mind

Over 30,000 websites are hacked every day according to Sophos. As soon as a website comes online it’s likely it will become a target for hackers withing minutes even seconds. Many believe that hackers target specific sites rather then small businesses, while this holds true to some extent in reality the vast majority of attacks are automated and indiscriminate. On the whole the goal of these hacks is to use your website to distribute spam through your website.

So how can we help?

By subscribing to our Pro-Active support service we can reduce this issue dramatically. You can think of this service as a fire alarm, the fire brigade and the insurance company that rebuilds your house after the fire. The time and cost of rebuilding a hacked site far outweighs the cost of our service, so we highly recommend all customers take this service.

It’s total peace of mind knowing your websites in protected and monitored 24 hours a day.