All VPS servers come with the following support included:
- 24/7 monitoring
- Weekly Server Backup
- Managed access / permissions (up to 4 requests included per year)
- Quarterly Patching
- Quarterly health checks
- Firewall rule changes (up to 4 requests included per year)
- Maintain Control Panel
- Offsite WordPress Backups (Daily Database Backup / Weekly file backup) (we must have admin access to your site)
Higher service levels available on request tailored to your needs.
Server Snapshots available on request.
Offsite backup schedule and storage can be tailored on request.
Work requests outside of the included support charged at: £50 per hour.
Out of hours support available on request here